Customer Services
Coupling with our quality solenoid, solenoid valve, solenoid pump and relay products, we are offering considerate services from inquiry communication to after sales service. Usually you will first contact our salesperson. If necessary, we will designate an engineer to take care of your project. Following are our conventionally available services.
Information & Inquiry
Our Chinese and English website present comprehensive, detailed
and updated information of our company, products and services
We will be happy to supply this print catalog, individual product model’s specification and other information upon your request through mail, email, fax or telephone. And our professional salesperson will respond to your inquiries and common communications within one working day.
The Application Requirement and Condition Check List for Relay and Solenoid part were designed to help you choose the right product. Please consider the items or sending us the filled form. -- (downloadable at our website)
Contact Information
Company Name: Shenzhen Zanty Electronics Co., Ltd
Address: Buildings C1, C2, B2, Jihua Industry
District, Buji, Shenzhen, Guangdong, China
Post Code.: 518112 See Map on Contact & Visit Info
Tel.: (+86 755) 2854-3752, 2854-2819, 2854-2115
Fax: (+86 755) 2854-3458
Office hours: 08:00~11:30, 13:00~17:30,
Mon.~Fri.
Time Zone: GMT+8, Check World Time & Calendar
Website: http://www.zanty.com
E-mail: Sales@zanty.com (Solenoids)
Sales@elliecho.com (Relays)
Sample Availability / Testing Services
For our present products, we offer free samples with postage charged
to demander.
We can also test our products under special conditions or with particular
application of customers to help decide on the right product model
or specification.
OEM/ODM Services
We have set up OEM/ODM partnership with famous relay and solenoid
brands of Japan, Korea, Germany, England, etc. Their material manufacturing
and quality requirement also seasoned our ability to supply the
best possible quality components.
We welcome new partners with sincerity.
Foreign and Domestic Trade Support.
Zanty has import-export authority, and we are experienced in currency
& finance settlement, commodities inspection, customs clearance,
shipping and insurance arrangement, and other operation under customs
supervision and control. And of course we fully support domestic
business.
After Sales & Technical Services
Aside from backing up the innovation and upgrading of our products,
our veteran technical staff is also providing after sales services
to customers encountering application troubles, and help even low
volume customers select or design proper models for any application.
Guarantees/Warranties/Complaints
Each and every relay is monitored and tested prior to shipment,
and we stand behind every product we sell.
Should any problem occurred, defects found with our products, we
will immediately trace back into our production procedures for analysis
and take preventive and corrective measures. In the mean time, we
will replace the defective products with quality ones for free.